To report a crypto scam in the US, file a complaint with the FBI at ic3.gov, report it to the FTC at ReportFraud.ftc.gov, and tell the exchange, bank or bitcoin ATM operator you paid through, the same day. If it was an investment pitch, also tell the SEC, the CFTC or your state securities regulator. Bring the transaction IDs, the wallet addresses you sent to, the amounts, the dates and screenshots. Report even if you lost nothing. And type every address yourself, because fake versions of the FBI's complaint site are now part of the scam.
Where do I report a crypto scam in the US?
There's no single crypto police. Each agency handles a different piece, so most victims file in two or three places. That isn't wasted effort. The FBI and the FTC pool what they get with other law enforcement, and the companies that moved your money are the only ones who can act within hours.
Start at the top of this table and work down until the rows stop applying to you.
| Where to report | When it applies | What it does with your report |
|---|---|---|
| FBI Internet Crime Complaint Center (ic3.gov) | Every crypto scam, with or without a loss | Analysts review it and refer it to federal, state or local law enforcement |
| FTC (ReportFraud.ftc.gov) | Every scam | Adds it to a database used by law enforcement nationwide; gives you next steps |
| The exchange, ATM operator or wallet app you paid through | You sent crypto from an account or kiosk | Can flag the receiving address and sometimes hold funds still on its platform |
| Your bank or card company | Any money left by wire, transfer or card to buy the crypto | Bank payments can sometimes be recalled if you move fast |
| SEC (sec.gov/tcr) | A fake investment, token sale, Ponzi scheme or unregistered offer | Logs a tip with a submission number for enforcement staff |
| CFTC (cftc.gov/complaint) | Fake crypto, forex or commodity trading platforms | Enforcement review |
| Your state securities regulator | Any investment scam; find yours through NASAA | State investigation; some states keep public scam lists |
| Local police | Any loss, and always for a crypto ATM payment | A report number banks, exchanges and tax preparers ask for |
| National Elder Fraud Hotline (1-833-FRAUD-11) | The victim is 60 or older | A case manager helps file the reports |
| IRS (phishing@irs.gov) and TIGTA | Only if the scammer pretended to be the IRS | Tracks impersonation; the IRS doesn't take other scam reports |
| The app or site where they found you | Dating apps, social networks, messaging apps | Can remove the account before it reaches the next person |
The volume tells you why the FBI's site comes first. The FBI's 2025 Internet Crime Report, released in April 2026, counted 1,008,597 complaints, and the 181,565 that involved cryptocurrency reported more than $11 billion in losses. The FBI says those figures likely understate the real damage, because they only count people who filed.
The order to do it in
Speed matters in the first day and barely at all after that. Money that already reached a scammer's private wallet rarely moves back. Money still sitting at an exchange, or a bank wire that hasn't settled, sometimes can be stopped. So the calls that can freeze something come first, and the paperwork comes second.
The bank call is there because it's the one place a quick report has a real track record. In 2025 the FBI's Recovery Asset Team, which works with banks on fraudulent transfers, froze about $679 million with a 58% success rate, according to the 2025 IC3 report. If you wired money to buy crypto for a scammer, or wired it straight to them, call the bank before anything else. The Justice Department's elder fraud hotline makes the same point: reporting some financial losses within the first two to three days improves the odds of getting money back.
IC3 or local police: which first?
Call 911 or local police first if anyone is in danger or the scam is still happening near you: a threat, or a "courier" on the way to collect cash or gold. The IC3's FAQ says to call 911 or your local police if you or someone else is in immediate danger, and to contact local law enforcement directly if your matter is time sensitive, because IC3 analysts review complaints and forward them to other agencies, which decide whether to investigate.
Otherwise, IC3 first, then police the same day. File at ic3.gov while your evidence file is open, and save or print a copy before you close the page; the FAQ says that's the only time you can keep one. Take that copy to the police and get a report number. Banks, exchanges and bitcoin ATM refund laws often ask for that number. Either way, the call to your bank comes before both.
What information do I need to report a crypto scam?
Build one evidence file, then copy from it into every form. The FBI's cryptocurrency guidance lists what it wants most: the crypto addresses, the amount and type of crypto, the date and time, and the transaction ID, also called the hash. It also asks how the scammer first contacted you and which exchanges you used.
- Every payment you made. Open your exchange or wallet history and copy, for each one, the transaction ID, the address you sent to, the coin, the amount and the date and time. For a bitcoin ATM, keep the paper receipt and note the kiosk's location.
- How it started. The first message, the profile, the phone number, the username, the dating or social app. Screenshot the profile before it disappears.
- Every website and app. Check your browser history for each site you used, including lookalikes. California's financial regulator asks for the full list so it can work to shut them down.
- The conversation. Screenshots of chats and emails, with dates visible. For emails, save the full message with headers (often called "show original").
- A short timeline. Five or ten lines: when you met them, when you paid, when you realized. Investigators read hundreds of these. A clear one gets read properly.
Missing pieces aren't a reason to wait. The FBI says to put in a partial address if that's all you have, and to file even with no transaction details at all.

Rob's take
I've held Bitcoin since 2011, and the one habit I'd give every new holder is this: keep your transaction IDs somewhere you can find them. People who get scammed often can't, because the app they used is gone or the chat was deleted. The blockchain still has every payment. But an investigator needs you to point at the right one, and a report without a hash is a story without an address.
Make sure it's the real FBI site
Scammers know victims go looking for ic3.gov, so they build fakes. A September 2025 FBI warning said criminals were setting up lookalike IC3 domains with alternate spellings or different endings to collect victims' personal information. A July 2026 update described spoofed IC3 sites aimed at people who had already been scammed, some with a one-step form asking only for your name, phone number, email, scam type and how much you lost.
- Type www.ic3.gov into the address bar yourself. Don't click a search ad. The FBI says sponsored results are often paid imitators.
- Check the ending is .gov. Not .com, .org or anything else.
- The real IC3 never charges a fee and never asks for money to recover funds. It also has no social media presence and doesn't work cases through Facebook or Telegram.
Prefer to watch? How to report a crypto scam, in under a minute.
Read the video transcript
Here's how to report a crypto scam. Do it in this order. The FBI logged more than one hundred eighty thousand crypto complaints in 2025, with more than eleven billion dollars lost. Report fast, report fully. One: call your bank, and the exchange or bitcoin ATM company you paid through, today. They're the only ones who might freeze money still moving. Two: file at ic3.gov, the FBI's complaint site. Type it yourself, because the FBI warns there are fake versions built to rob victims twice. Three: report it to the FTC at ReportFraud.ftc.gov. Four: if it was an investment pitch, tell the SEC or your state securities regulator. For every payment, bring the transaction ID, the wallet address, the amount and the date. And anyone who calls offering to recover your money for a fee? That's the next scam. Did you know about the fake FBI sites? Comment below, and hit like and subscribe.
Does the FBI investigate crypto scams? What happens after you file
Set your expectations now, so the silence afterward doesn't feel like a door closing. The IC3's own FAQ says it doesn't conduct investigations and can't give you a status update. Analysts review complaints and pass them to the law enforcement or regulatory agencies that can act. You'll be contacted if someone needs more information. Because of volume, the FBI can't respond to every complaint.
The FTC works the same way. It says it can't resolve individual reports or give updates, but your report goes into its Consumer Sentinel database, which federal, state and local law enforcement use to build cases. If an FTC case later recovers money, the agency tries to contact the people who lost it.
So why bother? Because seizures get matched to victims through these reports. When investigators trace a wallet, the complaints that name it are how they find the people it robbed. Our guide on whether crypto scams can be traced shows where that money goes and the few places it can be stopped. A report also gives you a record you'll need later, for the bank, for the exchange, and for a possible tax claim; see whether crypto scam losses are tax deductible.
Can I report a scammer's wallet address?
Yes, and you should. Put every receiving address in your IC3 complaint. Then give the same addresses to the exchange or ATM operator you sent from, and ask them to flag the address and file their own report. If you know where the money landed, an exchange's fraud team is worth a message too.
If the scam used a stablecoin, the issuer can sometimes freeze tokens, but usually at law enforcement's request, not a victim's. Our guide to USDT scams explains how that works. Public community sites where people post scam addresses can warn others. They aren't law enforcement, and posting there doesn't replace a complaint.
⚠ Red flag
After you report, expect someone to contact you claiming to be from the FBI, a "recovery unit," a law firm or a blockchain tracing company, offering to get your money back for a fee. The FBI has warned that scammers impersonate IC3 itself. No real agency charges you to work your case. Read how crypto recovery scams work before you answer anyone.
Reporting a scam for a parent or someone else
You can help someone file, and for older relatives there's a dedicated line. The Justice Department's National Elder Fraud Hotline, 1-833-FRAUD-11 (1-833-372-8311), serves adults 60 and older, Monday to Friday, 10 a.m. to 6 p.m. Eastern. A case manager stays with the caller and helps with the reports. They don't investigate and can't promise money back, but they take a lot of the confusion out of it. Our guide to protecting parents from crypto scams covers the conversation before it gets this far.
If the scam involved a bitcoin ATM, our guide to getting a bitcoin ATM scam refund covers the operator and state rules. For everything else, our Scams hub lists every guide, and the Is this a scam? quiz helps if you're still not sure.
How to report a crypto scam: FAQ
Where do I report a crypto scam in the US?
Start with the FBI's Internet Crime Complaint Center at ic3.gov and the FTC at ReportFraud.ftc.gov. Tell the exchange, bank or ATM operator you paid through the same day. For investment scams, also report to the SEC, the CFTC or your state securities regulator.
Does the FBI investigate crypto scams?
Yes, but not every complaint. IC3 analysts review reports and refer them to the agencies that can act, and the FBI says it can't respond to each one because of volume. Reports are how investigators match seized money to victims, so file even if you never hear back.
Should I report to the FTC or IC3?
Both. The FBI's IC3 routes complaints to law enforcement, and the FTC's database is used by agencies across the country to build cases. It takes about the same evidence for each, so file one right after the other.
What information do I need to report a crypto scam?
The FBI asks for the crypto addresses, the amount and type of crypto, the date and time, and the transaction ID for each payment. Add how the scammer first contacted you, the exchanges you used, website addresses and screenshots. If you only have part of the information, file anyway.
Can I report a scammer's wallet address?
Yes. Include every receiving address in your IC3 complaint, and give them to the exchange or ATM operator you sent from so it can flag them. Stablecoin freezes usually happen at law enforcement's request, which is another reason to file.
Should I report a crypto scam to the IRS?
Only if the scammer pretended to be the IRS. Forward those emails or texts to phishing@irs.gov and report impersonation calls to the Treasury Inspector General for Tax Administration. Other scams go to the FBI and FTC, though your reports can help if you later claim the loss on your taxes.
